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The Broken Promise Economy: Why Real Estate Investors Deserve Better
By John V. Santilli, Chief Production Officer at Unitas FundingMarch 16, 202610 min read

I’ve heard the same story play out hundreds of times: A real estate investor brings a deal scenario and gets a quick yes. Then she watches helplessly as the approval crumbles when terms shift, timelines slip, or the deal vanishes entirely. And the client doesn’t blame the lender; they typically blame you, the account executive.
The client relationship you spent months building evaporates in days. This is the broken promise economy we’re operating in—where yes rarely means yes, and account executives are left holding the bag for a lender’s process that can’t be executed.
About the author
Chief Production Officer at Unitas Funding
John V. Santilli is chief production officer at Unitas Funding, where he oversees operations, underwriting, and strategic growth initiatives. He is a contributor to Private Lender Perspectives: Leadership Stories from Professionals Shaping the Industry (AAPL, 2025)
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